NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- Order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- Register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- Find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- View parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
- Update your information – including address, telephone number, email address.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
SystmOnline
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP Medical Centre and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Come to the Surgery and provide photo ID so we can confirm your identity and the receptionist will then issue you with a username and password.
- Enter SystmOnline and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
Rapid Health Appointment Booking Service
What is RapidHealth Total Triage?
RapidHealth Total Triage is an online system that allows you to tell us about your symptoms or healthcare needs at a time that suits you. Our online consultation forms provide us with key information about your problem, to ensure you’re directed to the most appropriate care.
You’ll no longer need to call the practice to secure an appointment. Instead, you can submit your request online, and we’ll respond with next steps as quickly as possible.
Use this link to:-
Book a GP appointment
Request a prescription
Request a sick note / Med3
Ongoing referral queries
Information requests – Doctors letter or report
Test results (for those without online access)
Travel risk assessments
Update personal details
SystmOnline
SystmOne is our clinican system that we use at the GP surgery.
If you register to use this or the NHS app it means that you can see your information, consultations, test results and letters etc. Each request to have access is reviewed by the practice and then granted for safety reasons. Larger requests for informations such as backdated information can take up to 28 days to grant.
Having access to SystmOne online gives you the ability to print your Summary Care Record which some people find convenient when other organisations ask for information that you can automatically give without involving the practice.
For more information please contact the surgery via the admin request on Rapid Health.