Welcome to Barwell & Hollycroft Medical Centres
Barwell & Hollycroft Medical Centre was established in 2011 with the merger of 2 practices. We are committed to providing our patients with quality care across our 2 sites on Jersey Way in Barwell & Clifton Way in Hinckley.
Our website is used to present our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant.
You may be aware that from April 2015 all practices are required to provide all their patients with a named GP who will have primary responsibility for the care and support our surgery provides to them.
In this practice is it usually your registered GP. This DOES NOT prevent you from seeing any doctor or your preferred GP in the practice as you currently do. If you would like to know the name of your named GP please ask Reception.
Do I Need To See A Doctor?
The Hollycroft Medical Centre now offers appointments with an Emergency Care Practitioner (ECP) on a Monday, Tuesday and Wednesday. An Emergency Care Practitioner generally comes from a background in Paramedicine and have additional qualifications. For more information on our new ECP and information on what conditions he can treat please click on the link below.
Do I Need To See A Doctor?
IMPORTANT INFORMATION UPDATED 13TH APRIL 2018
From the 23rd April 2018 the surgery is changing the process in which patients can cancel their appointments. The surgery now offers patients 3 options in which to cancel their appointment
- Text CANCEL to 07800 000 199 (We must have your mobile number on your account for this to be recognised)
- Call the surgery option 1 and leave a voice message to cancel appointment
- Online patient access (You need to be registered to use this service)
In addition to the process in which patients can cancel their appointment a new policy has been implemented which requires patients to give a minimum of 24 hours notice to cancel an appointment. Any cancellations with less than 24 hours’ notice will be recorded as ‘did not attend’ and patients with 3 ‘did not attend’ in a 12 month period could be removed from the patient list.
Any patients canceling an appointment with less than 24 hours noticed will be asked to use the 3 options available as outlined above, the reception team will only be able to cancel appointments with more than 24 hours notice.
All telephone calls between the hours of 8am & 9am are for booking an appointment only, we ask all patients to call after 9am for other general enquires.
We would like to thank you for your ongoing support.
(Site updated 24/05/2018)