Barwell & Hollycroft Medical Centres - How to make an appointment to see your doctor or nurse at the surgery

Noticeboard

IMPORTANT - FRIENDS & FAMILY TEST - The care we give you here at Barwell & Hollycroft Medical Centre is important to us. We are part of the NHS national programme for patient feedback, called the 'Friends & Family Test'.

Go to the Friends & Family tab to the right of this Home page and click on the Friends and Family to take the survey and leave your comments etc.

This information you give us will be confidential and used to improve services in our practice. Thank you

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please let us know as soon as possible. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Barwell & Hollycroft Patient Group

We now have a patient forum which meets quarterly to discuss practice and health issues. See link on other side of page.

Flu Vaccinations

See latest news for more information

New practice staff

See Practice Staff section for information

PATIENT SURVEY

We value our Patient's comments and opinions and we would be very grateful if you could complete our Patient Survey on-line, this is located at the bottom of the home page on the right "Let us know what you think about our services". Thank you very much for your co-operation.

Access the online appointment system

Appointments

Don't forget you can book appointments using our online services. Ask reception for details.

Doctors are available for face to face and telephone consultations, by Appointment, at the following times:

blue clock

	A.M.	P.M.
Monday	8.30 – 11:00	3.00 – 5.30
Tuesday	8.00 – 11.00	3.00 – 5.30
Wednesday	8.00 – 11.00	3.00 – 5.30
Thursday	8.30 – 11.00	3.00 – 5.30
Friday	8.30 – 11.00	3.00 – 5.30
Weekends	CLOSED	CLOSED

Telephone Appointments

Do you need a face to face appointment with the GP or can your problem be dealt with over the telephone ? You can book a telephone consultation with a GP. Ask reception for details.

Do I Need To See A Doctor?

We have now got 2 Advanced Nurse Practitioners who can see all first presentations of an illness, acute pain, infections, UTI's, rashes and many more.

SMS Reminders

The practice sends SMS text confirmations of any appointments booked and also we will send you a reminder text 24 hours before your appointment. Ensure your mobile phone is registered on our system. Ask reception for details.

Please do not make an appointment with the doctor to chase your referral ask our admin team who can chase this for you, (The doctor will only ask them) help us to be responsible with appointments . Thank you

Home Visits

doctor's bag If possible please try to telephone reception before 10.30am if you require a home visit. The receptionist will ask brief details of why the home visit is required to assist the GP.

A doctor may ring you to discuss your symptoms over the telephone.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.

Test Results

blood tests

Please call between 10.30 am - 4.30 pm to enquire about your test results as our reception team will have more time to deal with your request between these times.

Please note the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person gives prior permission for the release of this data or they are not capable of understanding the results.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Patient Information Leaflets

When attending surgery for the following appointments, Please read the leaflets available here on the website or in the surgery.

Post-Bronchodilator Spirometry

Spirometry with Reversibility

Home BP Monitoring Sheet

Physiotherapy Direct Service

Do you have a problem relating to joints or muscles? If so you can access the Physiotherapy Direct Service, which is a self referral booking service. See the leaflet below to make your appointment.

Physiotherapy Direct Service