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Noticeboard

 

IMPORTANT - FRIENDS & FAMILY TEST - The care we give you here at Barwell & Hollycroft Medical Centre is important to us. We are part of the NHS national programme for patient feedback, called the 'Friends & Family Test'.

 

Go to the Friends & Family tab to the right of this Home page and click on the Friends and Family to take the survey and leave your comments etc.

 

This information you give us will be confidential and used to improve services in our practice. Thank you

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please let us know as soon as possible.  By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Barwell & Hollycroft Patient Group

We now have a patient forum which meets quarterly to discuss practice and health issues.  See link on other side of page.

Flu Vaccinations

See latest news for more information

New practice staff

See Practice Staff section for information

PATIENT SURVEY

We value our Patient's comments and opinions and we would be very grateful if you could complete our Patient Survey on-line, this is located at the bottom of the home page on the right "Let us know what you think about our services".  Thank you very much for your co-operation.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results.

If your results are normal you will unlikely to here from us. No news is good news.

If we do get in touch, our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor. Results can be accessed online, ask the surgery to give you access.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

No Levels will be given out over the phone to patients. You can access your results online through patient services, or ask the staff member to print your results off for you. 

 
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